Demand a refund for faulty goods
IT broke the first time I tried to use it. Just a little screwdriver, which looked perfectly good in the giant Bunnings hardware barn. Except that when I went to undo a screw, the shaft of the tool turned uselessly in its handle.Ordinarily when something like this happens with an item that only costs a dollar or two I just throw it away and swear for a while. But this time I pictured the big chain's buyer, who probably picked this garbage up in a huge job lot for a few cents apiece, sticking it on…